Terms

AVAILABILITY
All orders are subject to availability. We make every effort to keep our on line availability up to date.
If an item you ordered is out of stock, we will notify you by email. Your order will not ship until we hear back from you.
In select cases, Janjou Pâtisserie reserves the right to make substitutions with products of equal or greater value in order to meet your ship date requirements.

SALES TAX
Local and state sales tax is charged on orders being shipped to addresses in the state of Idaho. Sales tax will not be charged for any addresses that are being shipped outside the state of Idaho.

PRODUCT GUARANTEE & RETURNS
We take great care in the way we produce, package and mail our products. We guarantee you'll be completely satisfied with your purchase of Janjou Pâtisserie sweets. There are no returns or exchanges.
Please note that Janjou Pâtisserie cannot be held responsible for shipping delays caused by UPS or other circumstances (such as weather) beyond our control. However, we will do our best to insure timely delivery.

PRODUCT CARE
All of our products are hand-made using the freshest & finest ingredients that the market has to offer with absolutely no artificial flavors or preservatives. We guarantee the quality of our product as per the "enjoy by" date on the product label.

ALLERGY WARNING
The production of our desserts occurs in a facility that works with and handles nuts and nut products; therefore, items may contain traces of nuts or nut oils. We ask that those with nut allergies take caution when enjoying our products.

CUSTOMER SERVICE
Please do not hesitate to contact us with any questions or special requests.

Janjou Pâtisserie
Email: order@janjou.com
Phone: (208) 283-8662
Mail: 3399 Chickory Way, Boise, Idaho 83706